Social Media Community Guidelines

Our social media pages are intended to provide support and create a venue for people to engage with Lumina and its community. On these pages, you will see details and updates about Lumina as a project, news, and events. We welcome your ideas, comments, stories, and dialogue and expect you to appreciate being part of the Lumina community.

Our regular hours are 9:00am to 4:00pm AEST. On weekends and public holidays, you can expect a personal response or answers to your questions within 48 hours.

To help the Lumina community be a place of meaningful conversations and engagement for all, please be aware of these pages guidelines. We reserve the right to remove any posts that don’t adhere to our guidelines and remove anyone who doesn’t comply them repeatedly.

Lumina Social Media pages will not accept:

  • Copyright or intellectual property violations
  • Illegal activity or any statements that condone or endorse unlawful actions
  • Deceitful, misleading, or false statements
  • Offensive comments graphically or in tone
  • Libellous, profane, defamatory, disparaging, hateful, harassing, threatening, or obscene statements.
  • Spam or any information intended to cause technical disruptions to this page
  • Disrupt any local, state, federal, and/or international laws or regulations

For security purposes, do not include any personal or sensitive information on public posts. We will delete any posts that contain such information for your personal security.

By using or accessing this page, you also agree to comply with the social media terms and conditions which can be found here:





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